Ordering Information


Welcome! We would like to thank you for the opportunity to share with you our company, our products and our inspiration.  Solatan prides itself in being a member of the Hyalogic family of companies.  Solatan is a leader in the field of sun care products that are safe and all natural.  Thanks again for your visit!

Customer Service

At Solatan our customers are #1. We will always strive to keep our customers happy and satisfied and will go to great lengths to accomplish this.


We accept VISA, Mastercard, American Express, Discover, Checks, and Money Orders as well as online Checks through your regular checking account.  Your orders will be charged at the time of shipment. All payments are made in U.S. currencies. We also accept COD orders.

We accept Major Credit Cards, E-Check and use Authorize.net for your protection

We now accept online checks through your regular checking account!

We now accept online checks through your regular checking account!

International Orders

Solatan ships products worldwide. Shipping costs are calculated by our shopping cart based on the weight of your order, your location, and the shipping method chosen.  There is a minimum $4.95 charge for shipping on all orders. On larger orders, please email or call us for pricing.

Order By Phone

Ordering by phone is easy. Please have your credit card information ready and one of our operators will be happy to assist you with your order. Call Toll free 1-866-318-8484 or 913-422-9395.

Order by Mail

If you are not comfortable sending your credit card information over the internet you may pay for your order by Money Order or Personal Check, you may add items to your cart, register your name and shipping address on the on-line order form. You can then print out the order form and mail it to:

4015 Bonner Industrial Drive
Shawnee, KS 66226

Shipping charge and method

Solatan uses the UPS and USPS shipping calculations by weight with a minimum charge of $4.95.  We also offer free shipping on purchases over $100.00 by UPS Ground. All Kansas residents please add 7.30% sales tax. All orders are shipped promptly with special service options available through our shipping carriers.  All merchandise is carefully packed before leaving our warehouse. 

Puerto Rico, Hawaii, and Alaska

We still only charge our flat rate of $4.95 for Puerto Rico, Alaska and Hawaii and orders are shipped USPS Priority Mail. Average delivery times of 3-5 days.

When will my product be shipped?

Orders will be processed and shipped the same day or within 1 working day except weekends & holidays. Please allow 3-5 days bank clearance for orders that are paid by personal checks. 

Cancel an order

You may cancel your order if you e-mail or contact us before your order is shipped. Shipment can be as soon as 1 hour after you place your order, or within 1 working day.

Return Policy

 If you receive your shipment and the contents are broken or damaged, please notify us immediately by email regarding damaged merchandise. Damage claims must be submitted within 5 days from the date you received your package. Please make a copy of your shipping invoice, circle the damaged item, include a brief description of damage and mail the original shipping invoice to Solatan at the address below.  We cannot replace your damaged merchandise until the original shipping invoice is received.

YOUR SATISFACTION IS OUR GOAL. If you are not satisfied with your purchase, we will refund your purchase price, less shipping, if items are returned in their original condition with in 30 days. Please include the original shipping invoice with refunded item and write a brief description of your reason for dissatisfaction. We reserve the right to deduct up to a 25% fee from your refund if we feel the returned items have been used inappropriately. Items returned after 30 days cannot be refunded.

If you would like to return one of our products, please send your written request and product to:

4015 Bonner Industrial Drive
Shawnee, KS 66226
Please allow 2-3 weeks to get your refund.

Security & Privacy

Your security and privacy are a priority for us.  We protect your personal information such as name, address, credit card number and what you’ve ordered by using secure servers that encrypt all the information you input before it is sent to us.  We store the customer data we collect on our dedicated, secure server to protect against unauthorized access.  For additional protection we do not store credit card information, so you will simply re-enter your credit card information each time you place an order.  We respect your privacy, and believe that your personal information belongs to you.  The information you provide is used only to enhance your shopping experience at our site, and will not be shared.  All transactions are performed under the secure encrypted servers of Authorize.Net.


Copyright Notice
All rights reserved.  Copyright© 2005.  All web sight design, text, graphics, the selection and arrangement thereof, and all the software, solatan.com  Permission is granted to electronically copy and print in hard copy specific portions of this website for the sole purpose of placing an order with Solatan or using this web site as an educational resource for Solatan authorized retailers/distributors.  Any use of this material on this web site for purposes other than those noted above including modification, distribution or republication- without the express permission of Solatan is strictly prohibited.  Any unauthorized use of the names, trade names or trademarks in respect to Solatan  and its properties is prohibited.



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