Welcome! We would like to thank you for the opportunity to
share with you our company, our products and our inspiration.
Solatan prides itself in being a member of the Hyalogic family of
companies. Solatan is a leader in the field of sun care products
that are safe and all natural. Thanks again for your visit!
At Solatan our customers are #1. We will always strive to keep our
customers happy and satisfied and will go to great lengths to
We accept VISA, Mastercard, American Express, Discover, Checks, and
Money Orders as well as online Checks through your regular checking
account. Your orders will be charged at the time of shipment. All
payments are made in U.S. currencies. We also accept COD orders.
We now accept online checks through your regular checking account!
We now accept online checks through your regular checking
Solatan ships products worldwide. Shipping costs are calculated
by our shopping cart based on the weight of your order, your
location, and the shipping method chosen. There is a minimum
$4.95 charge for shipping on all orders. On larger orders, please email or call us for pricing.
Order By Phone
Ordering by phone
Please have your credit card information ready and one of our
operators will be happy to assist you with your order. Call Toll free
1-866-318-8484 or 913-422-9395.
Order by Mail
If you are not comfortable sending your
credit card information over the internet you may pay for your order
by Money Order or Personal Check, you may add items to your cart,
register your name and shipping address on the on-line order form. You
can then print out the order form and mail it to:
4015 Bonner Industrial Drive
Shawnee, KS 66226
Shipping charge and method
Solatan uses the UPS and USPS shipping calculations by weight with a
minimum charge of $4.95. We also offer free shipping on
purchases over $100.00 by UPS Ground. All Kansas residents please
add 7.30% sales tax. All orders are shipped promptly with special
service options available through our shipping carriers. All
merchandise is carefully packed before leaving our warehouse.
Puerto Rico, Hawaii,
We still only charge our flat
rate of $4.95 for Puerto Rico, Alaska and Hawaii and orders are
Priority Mail. Average delivery times of 3-5 days.
When will my product
Orders will be processed and shipped the same day
or within 1 working day except weekends & holidays. Please allow 3-5 days
bank clearance for orders that are paid by personal checks.
You may cancel your order if you e-mail or
contact us before your order is shipped. Shipment can be as soon as 1
hour after you place your order, or within 1 working day.
If you receive your shipment and the contents are broken or
damaged, please notify us immediately by email regarding damaged
merchandise. Damage claims must be submitted within 5 days from the
date you received your package. Please make a copy of your shipping
invoice, circle the damaged item, include a brief description of
damage and mail the original shipping invoice to Solatan at the
address below. We cannot replace your damaged merchandise
until the original shipping invoice is received.
YOUR SATISFACTION IS OUR GOAL. If you are not satisfied with your
purchase, we will refund your purchase price, less shipping, if
items are returned in their original condition with in 30 days.
Please include the original shipping invoice with refunded item and
write a brief description of your reason for dissatisfaction. We
reserve the right to deduct up to a 25% fee from your refund if we
feel the returned items have been used inappropriately. Items
returned after 30 days cannot be refunded.
you would like to return one of our products, please send your written
request and product to:
4015 Bonner Industrial Drive
Shawnee, KS 66226
Please allow 2-3 weeks to get your refund.
Security & Privacy
Your security and
privacy are a priority for us. We protect your personal information
such as name, address, credit card number and what you’ve ordered by
using secure servers that encrypt all the information you input before
it is sent to us. We store the customer data we collect on our
dedicated, secure server to protect against unauthorized access. For
additional protection we do not store credit card information, so you
will simply re-enter your credit card information each time you place
an order. We respect your privacy, and believe that your personal
information belongs to you. The information you provide is used only
to enhance your shopping experience at our site, and will not be
shared. All transactions are performed under the secure encrypted
servers of Authorize.Net.
reserved. Copyright© 2005. All web
sight design, text, graphics, the selection and arrangement thereof,
and all the software, solatan.com Permission is granted to
electronically copy and print in hard copy specific portions of this
website for the sole purpose of placing an order with Solatan or
using this web site as an educational resource for Solatan authorized
retailers/distributors. Any use of this material on this web site for
purposes other than those noted above including modification,
distribution or republication- without the express permission of
Solatan is strictly prohibited. Any unauthorized use of the names,
trade names or trademarks in respect to Solatan and its properties is
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